Gore Mutual Insurance Company Becomes First Canadian Insurer to Use Guidewire Cloud to Deploy Comprehensive InsuranceSuite
CAMBRIDGE, Ontario & SAN MATEO, Calif .– (COMMERCIAL THREAD) – Gore Mutual Insurance Company (Gore Mutual), a Canadian mutual insurer, and Guidewire Software, Inc. (NYSE: GWRE), the platform P&C insurers trust to engage, innovate and grow effectively, announce that Gore Mutual has successfully deployed Guidewire InsuranceSuite in Guidewire Cloud as a new business model for Ontario Personal Auto Insurance and Individually Priced Commercial Auto Insurance (IRCA). The mutual insurer is the first insurer in Canada to launch InsuranceSuite in Guidewire Cloud to simultaneously implement full service capabilities in its three core businesses – policy, billing and claims. Guidewire PartnerConnect Consultant Member Deloitte supported the implementation project.
This marks a significant step forward in Gore Mutual’s business transformation journey – a bold ‘Next Horizon’ strategy designed to move from a mid-sized regional insurer to a nationwide, goal-driven and goal-oriented insurer. digitally led in just a few years. Gore Mutual continues to invest heavily in its people and core capabilities, with plans to expand its business with broker partners across Canada.
“We are delighted to take this important step in our transformation,” said Andy Taylor, CEO. “Our Next Horizon strategy to transform our business into one of the 10 largest national insurers is truly coming to life as we launch a whole new business model for personal auto insurance. ”
“With brand new technology, products, pricing and our national contact center, we are investing in the future of our core insurance business to ensure we continue to be a strong and supportive partner for our brokers,” said Paul Jackson, Chief Operating Officer.
At the heart of Gore Mutual’s strategy is the commitment to develop an infrastructure based on modern technology – with the experience of employees, brokers and customers as a focal point. An in-depth analysis of the necessary functionalities and capacities has been identified by the insurer in partnership with Guidewire. The reinvention of Gore Mutual’s core systems will bring improved workflows and operational efficiencies, leverage real-time data and information, and deliver the agility required for future innovation.
InsuranceSuite in Guidewire Cloud better aligns Gore Mutual with industry best practices and broker workflows, giving brokers the speed and efficiency to serve their clients. With InsuranceSuite, Gore Mutual can now offer:
Streamlined policy underwriting and administration with integration between Broker Management Systems (BMS) and quote providers, supporting real-time quote, liaison and policy issuance. This saves brokers time and avoids duplicate entries for a faster and more accurate experience.
Billing automation such as equalized payments and easy-to-understand billing statements.
Real-time access to complaint information and supplier partner onboarding, enabling faster estimates, repairs and resolution, and positive complaint experiences for customers.
Updated policy documentation and improved communications that promote a positive service experience for customers throughout the policy lifecycle.
“We congratulate Gore Mutual on their successful deployment of InsuranceSuite in Guidewire Cloud and congratulate them on being the first Canadian insurer to launch Guidewire Cloud simultaneously for policing, billing and claims services,” said Mike Polelle, director of delivery, Guidewire Software. “We are delighted that Guidewire Cloud is the foundation of Gore Mutual’s Next Horizon strategy, and we look forward to continually adding value to the company’s mission to protect and help people, businesses and people. communities when needed. ”
About Gore Mutual
Gore Mutual is the oldest property and casualty insurance company in Canada. Headquartered in Cambridge, Ontario, and Vancouver, British Columbia, we are a Canadian owned and operated mutual company with 500 employees focused on delivering exceptional insurance products and services to clients.
Built on a foundation of financial strength for over 180 years, our Next Horizon strategy is a 10-year plan to transform us from a mid-sized regional carrier to a nationwide insurer with over $ 20 million invested. in talent and technology in 2020.
We help strengthen Canadian communities through the Gore Mutual Foundation by supporting local initiatives. Over the past 20 years, we have donated over $ 12 million to over 650 charities.
For more information, visit goremutual.ca or Gore Mutual’s Twitter, Facebook, Instagram and LinkedIn.
About Guidewire software
Guidewire is the platform P&C insurers trust to engage, innovate and grow effectively. We combine digital, core, analytics and AI to deliver our platform as a cloud service. Over 400 insurers, from new businesses to the world’s largest and most complex, operate on Guidewire.
As a partner of our clients, we continuously evolve to enable their success. We pride ourselves on our unprecedented implementation track record, with over 1,000 successful projects, supported by the industry’s largest R&D team and ecosystem of partners. Our marketplace provides hundreds of apps that accelerate integration, localization and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
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