ICBC to launch online insurance renewals
British Columbians will soon have the added option of renewing their ICBC personal insurance policy online.
Eligible ICBC customers with policies expiring on or after May 1, 2022 will have the option to renew their policy using their computer, tablet or mobile device. Although May 1 is the official launch date, customers can renew their insurance up to 44 days earlier, meaning some people will be able to renew online as early as March 17, 2022.
With support from ICBC’s broker network, the new online insurance service will allow customers to renew their current personal auto insurance coverage, change their address, request discounts, update registered drivers on their policy and change the way they use their vehicle. ICBC expects more online features to become available in the future.
Coinciding with the launch of online auto insurance renewals, May 1 will also mark the last day BC drivers will be required to display a license plate validation sticker to show they have valid insurance.
To support this transition, ICBC is making a one-time investment of up to $1 million to improve and expand the Automatic License Plate Recognition program, which helps BC law enforcement detect drivers illegal, unlicensed and uninsured.
“The online insurance renewal initiative provides British Columbians with a more convenient way to renew their ICBC auto insurance,” said Mike Farnworth, Minister of Public Safety and Solicitor General.
“Working with the RCMP, BC Police Services will improve and expand the automatic license plate recognition program that exists today.”
The cost of this investment will be offset by savings related to the manufacture and distribution of the decals.
The removal of the sticker will bring British Columbia in line with other Canadian jurisdictions that have successfully removed the sticker from circulation, including Alberta, Saskatchewan, Manitoba, Quebec and the Northwest Territories.
“We know that online insurance renewals are something our customers have been waiting for, and we are happy to announce that we are on track to have this option going live next month,” said Nicolas Jimenez. , President and CEO of ICBC.
“Online insurance renewals add to the growing number of digital options available to customers, providing more convenience, choice and flexibility for British Columbians.”
During the pandemic, ICBC has made it possible for customers to renew their insurance, make policy adjustments and conduct other transactions by phone and email. This service will continue, giving customers the option to renew without in-person interaction for the period leading up to online renewals and beyond.
Brokers will continue to offer their expert advice on insurance coverage, whether in person, over the phone or for online renewals, and will continue to assist ICBC customers with their insurance needs. Autoplan.
ICBC online insurance renewals will be available to customers with personal insurance, with certain restrictions.
Restrictions will include: temporary operating permits; expired policies; new insurance policies; medium-term changes; cancellations; condominium or timeshare; rented vehicles; motorcycles; motorhomes (RV); collectible vehicles; and commercial or fleet policies.
Changes to optional coverages will not be available online and must be made through a broker, in person or over the phone.
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